Audience

The Audience module is designed to help you organize, manage, and engage with your customers effectively. It offers a structured approach to handling individual members, groups, and segments, ensuring you can access and update customer details, create family groups, and organize audiences into actionable segments with ease.

The following subsections provide a breakdown of the key functionalities:

• Audience Overview: Navigate and manage audience members and segments with tools for adding, filtering, searching, and categorizing.

• Member Details: Access and update individual member profiles, including loyalty points, account information, and connected devices.

• Family Management: Create and manage family groups, enabling shared loyalty benefits and point-sharing configurations.

• Export and Import: Manage audience data in bulk by exporting structured datasets or importing files to efficiently add or update multiple members.

Each sub-section provides insights and tools to make audience management intuitive and actionable, ensuring you can maximize the potential of your customer database.